Privacy Policy

1. Introduction

Welcome to DPI Technology Sdn Bhd. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website dpicadsolutions.com, use our services, or interact with us.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website

  • Place an order

  • Subscribe to our newsletter

  • Contact us for support

The personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

We also collect certain information automatically when you visit our website, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services

  • Process transactions and send related information

  • Communicate with you, including sending updates and promotional materials

  • Improve our website and services

  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf, such as payment processing and data analysis

  • Law enforcement or other government agencies if required by law

  • Third parties in connection with a merger, sale, or asset transfer

We ensure that any third parties with whom we share your information are obligated to protect it and use it only for the purposes we specify.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Objection: Object to the processing of your personal information

  • Restriction: Request restriction of processing your personal information

  • Portability: Request transfer of your personal information to another party

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DPI Technology Sdn Bhd

No 19, Jalan 2/118c, Desa Tun Razak, 56000 Kuala Lumpur

Email: sales@dpitechnology.com

Tel: +603-91713388